The counselling service of Your Storyline has a professional responsibility to treat what clients say to counsellors as confidential. However, counsellors also have a professional responsibility to seek supervision and to be a mandated notifier. Therefore, instances where information about a client is shared without asking for their consent is in a supervision context or where counsellors have concerns about the safety of their client or another persons safety. This is especially the case when related to a child's welfare. In very rare instances, if a court supoeanas counselling notes from this service, then this is another instance where privacy or confidentialty cannot be upheld.